ServiceNow Solution Architect

Job Title – REMOTE ServiceNow Solution Architect – HRSD

Position Requirements

10+ years’ experience leading ServiceNow HRSD custom integrations and implementations as a hands-on solution architect/lead engineer in enterprise-wide, multi-tier ServiceNow production environment
Enterprise background leading technical teams in the implementation and operations of HRSD solution
Configuration and enhancements on the ServiceNow HR Service Delivery platform including Case Management, Employee Service Center, Mobile and Web Onboarding
Good understanding of HR profiles, HR Case Management, HR Service Catalog, ESC, Employee document management, Employee lifecycle events and emergency response management
ServiceNow HR System Architecture – Plugins, HR Table Structure, Application Scoping
Experience with ServiceNow HR Services, Catalog, forms, fields, views, lists, UI policy, actions, and Client and Server scripts
Good understanding of available HR integrations with 3rd party tool
Hands-on experience migrating data from different tools into ServiceNow
Understand how to Configure Security Options to Protect HR Data
Exceptional communication skills, especially in HRSD products space, including the ability to socialize ideas, make recommendations and gather team consensus to move projects forward.

Responsibilities

Identifies and defines business solutions for all HR users, aiding in translating HR business requirements into technical requirements
Provide technical direction for the development, design, and systems integration for client engagement from definition phase through implementation.
Participates in requirements discussions
Searches, populates, and customizes the HR knowledge base
Certified Implementation Specialist – HRSD
Configure and Implement ServiceNow Core HR Applications and Employee Service Center – Users, Groups, Skills, and Roles, Assignment Rules, HR Services, HR Catalog Items, and Record Producers, HR Service Portal Branding